Subscribe to become a mello insider

The way we think about wellbeing at work has dramatically shifted, rapidly becoming a priority, not only for People Experience teams but also company leadership and management. To address this growing issue, we spoke to People leaders Jeff Waldman (CEO @ ScaleHR) and Sachi Kittur (VP People Strategy @ StickerYou) as well as wellbeing experts Dr. Jonas Eyford (CEO @ Recharge Wellness) and our very own CG Chen (CEO @ mello) to identify major trends and key learnings they’ve observed during the pandemic. Here’s what they found:

As many people leaders know (and as many company leaders are beginning to see) there is clear connection between employee wellbeing and retention of top talent. In mello’s burnout research, we found that investment in mental health and employee wellbeing services has nearly doubled since the start of the pandemic. However, the fact that wellbeing looks different to every employee means the challenge of finding the right strategies and tools for burnout prevention still persist. To tackle this, we tested a list of strategies and tools, to identify and address the unique needs of each team.

Burnout is not an unfamiliar concept to most people leaders. However in the past year the rate at which workers are burning out has increased dramatically. While before individual experiences of worker burnout could be triaged, people experience teams are now looking for holistic approaches and practices to manage what has gone from cyclical to constant burnout.

Although work burnout looks different depending on the employee, psychologists and professionals in behavioral science have seen trends in the “dedication with which individuals cope with work-related tasks” and the type of burnout they face. There are three main types of burnout that people may face at work including Frenetic Burnout, Under Challenged Burnout and Worn-out Burnout. Below is what they look like and how to support employees facing each.